IPC Container Terminal has set its 2026 strategic direction on operational and service excellence as part of its long-term plan through 2030. The company commits to enhancing port service quality, strengthening logistics connectivity, and supporting sustainable growth. These initiatives continue digital transformation programs for efficiency and transparency.
IPC Container Terminal, or TPK, has launched its 2026 strategic direction titled 'Operational and Service Excellence'. This step marks the initial phase of the company's Long-Term Business Plan (RJPP) for 2026-2030, aimed at improving port service quality, strengthening logistics connectivity, ensuring sustainable business growth, and providing benefits to society and the national economy.
IPC Container Terminal's President Director, Guna Mulyana, stated, "Strengthening operations and services is a primary need so that IPC TPK can provide optimal benefits to service users, society, and shareholders, while also reinforcing the port's role in supporting national logistics flows." This was said on Tuesday, January 20, 2026.
The company's roadmap for 2026-2030 is divided into three phases: Operational and Service Excellence, Business and Connectivity Enhancement, and Sustainable Development. The first phase emphasizes bolstering operational performance and service quality as the main foundation, including more efficient, safe, and consistent loading and unloading processes.
To support this, IPC TPK is implementing programs for standardization, systematization, and sustainable integration of terminal operations. Additionally, the company is accelerating service digitalization, which began the previous year, to enhance transparency, service speed, and ease of information access for customers. These efforts are expected to reduce logistics costs and build user trust.
In 2026, these initiatives continue prior digital transformations, such as the Terminal Booking System (TBS) for regulating vehicle flow and services, container scanning tools for security and compliance, and the Nusantara Terminal Operating System (TOS) with PARAMA and PRAYA systems. These systems serve as the backbone for standardized, integrated, and data-based terminal operations.
