Focus Entertainment refunds Space Marine 2's criticized Chapter Voice Pack DLC

Following backlash over its incompleteness, publisher Focus Entertainment will refund all purchases of the $5 Chapter Voice Pack 1 DLC for Warhammer 40K: Space Marine 2 and make it free. The add-on, released with a free update about three weeks ago, has an Overwhelmingly Negative Steam rating.

The Chapter Voice Pack 1, released alongside Patch 12's free update introducing the Techmarine class and a co-op mission, faced immediate criticism for incomplete revoicing—characters reverting to original voices, lacking banter, and mostly featuring grunts—despite promising 450 new lines for select characters across three classes. It earned a Very Negative Steam rating at launch, escalating to Overwhelmingly Negative (16% positive from 672 reviews).

On March 19, 2026, Focus Entertainment addressed the feedback on X: “We heard your feedback regarding the Chapter Voice Pack DLC and wanted to address it. It’s obvious the DLC has failed to meet your expectations and we are sorry about that. Delivering quality content – free or not – is a priority for us. This is why we've decided to offer a refund to all owners of the DLC, and to make it free from now on. We are currently setting up the refund with platforms owners and will come back soon with more info. Always grateful for your dedication to our game.”

Refunds were processing at the announcement, with the pack still listed for purchase on Steam amid the platform's Spring sale (base game 67% off). This resolves the first major controversy for the 2024 title, which continues post-launch support.

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Players of Warhammer 40,000: Space Marine 2 have expressed strong dissatisfaction with the game's first paid voice pack DLC, released alongside Patch 12. The $5 Chapter Voice Pack 1 promises 450 re-recorded voicelines and cosmetics for specific Space Marine Chapters, but many report it as incomplete and lacking key features. Steam reviews for the DLC currently rate it as Very Negative.

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