Walmart has teamed up with OpenAI to integrate ChatGPT for shopping experiences. The collaboration enables users to shop, select items, and complete checkouts directly within the chat interface.
The retail giant Walmart announced a partnership with OpenAI, the creators of ChatGPT, to enhance its e-commerce capabilities. According to TechRadar, this integration allows customers to handle the entire shopping process—browsing, clicking on products, and checking out—all inside their chat sessions with ChatGPT.
The feature aims to streamline online shopping by embedding transactional functions into conversational AI. No specific launch date or additional technical details were provided in the announcement. This move reflects growing adoption of AI in retail to improve user convenience.
Walmart's initiative positions it among major retailers leveraging advanced AI for customer interactions. The partnership was reported on October 16, 2025.