Anvisa will rule this Wednesday (13) on a Ypê appeal that could reinstate the suspension of the brand's detergents, liquid laundry detergents and disinfectants. The measure affects lots ending in 1 made in Amparo (SP). Meanwhile, consumers seek guidance on refunds or exchanges.
The agency ordered on May 7 the recall and production halt of these items after identifying flaws in the manufacturing process and risk of microbiological contamination. Ypê appealed and obtained automatic suspensive effect from May 8, keeping part of operations stopped to meet requirements.
The company presented 239 corrective actions to Anvisa, including repairs and cleaning at the Amparo factory visited by reporters on Tuesday (12). Previous images showed corroded equipment and leftover products on filling lines.
Lawyers consulted say that while the temporary suspension stands, there is no strong legal basis for broad refunds. If Anvisa reinstates the measure, supermarkets may be held jointly liable for damages and consumers will have rights to exchange or restitution under the Consumer Defense Code.
Ypê directs customers to official service channels, which tripled capacity. Anvisa recommends suspending use of affected lots and contacting the company.
