Forbrukerrettigheter

The Entertainment Software Association has spoken out against a proposed consumer protection law in California that would require game companies to offer offline versions, patches, or refunds when online services end.

7. mai 2026 Rapportert av AI

The consumer rights group Stop Killing Games has joined efforts against age verification requirements in gaming and online services. It argues these measures threaten game preservation and community projects without addressing root causes of harm.

A family from Bahia was removed from an Air France flight from Paris to Salvador after a dispute over a broken seat in business class. The incident took place on January 14, 2026, at Charles de Gaulle Airport, resulting in police intervention. They claim a R$100,000 loss and plan to sue the airline.

14. januar 2026 Rapportert av AI

Hong Kong’s Consumer Council has called on businesses to improve services for elderly customers after receiving more than 9,200 complaints over the past three years. The number peaked at 3,827 in 2024. One case involved a woman who spent hundreds of thousands of Hong Kong dollars on beauty treatments.

The French government plans to close the Institut national de la consommation (INC) and sell its magazine “60 Millions de Consommateurs” as part of the 2026 budget, according to a collective tribune. This independent media outlet, dedicated to consumer defense, is seen as a democratic pillar at risk from this measure. Political, union, and associative figures warn of threats to citizen information and protection.

4. desember 2025 Rapportert av AI

Brazil's Central Bank has abandoned plans to regulate Pix Parcelado in the short term, following previous delays. The decision was announced on December 4 at the Pix Forum in Brasília. While banks can continue offering the service, the name 'Pix Parcelado' has been banned.