Consumer Rights
Vodafone outage raises compensation and cause questions
A recent Vodafone outage has left customers seeking compensation details and explanations for the disruption. Experts are weighing in on the fallout from the incident. The story continues to develop as reported by TechRadar.
Stockholm ICA store accused of relabeling expired meat
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An ICA store in Stockholm's Östermalm district has been exposed for systematically relabeling expired meat with new dates to sell it. The revelation comes from Aftonbladet's "200 sekunder" program and has sparked strong reactions among customers. The store's owner has initiated an internal investigation and apologizes for the routine failures.
Felicia shocked after denied return at Boozt
Felicia Andersson, 28, was surprised when she couldn't return clothes bought from Boozt. According to the company's policy, the right of return does not apply to items discounted by more than 50 percent. The case highlights challenges with consumer rights in online shopping.
Financial advice complaints rise 45% amid funeral policy issues
Complaints to South Africa's Financial Advisory and Intermediary Services Ombud surged 45% in 2024/25, reaching 15,404 cases, with long-term insurance like funeral policies dominating. The office awarded R31.748-million in compensation while improving case resolution times. Advocate John Simpson highlighted growing consumer awareness as a key driver.
Amazon Prime users may qualify for refunds in $2.5 billion settlement
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Amazon has reached a $2.5 billion settlement that could provide refunds to Prime members affected by certain practices. Eligible users can claim compensation through an online process. The agreement addresses issues related to subscription services and consumer protections.