Diritti dei consumatori
Adobe settles lawsuit over difficult subscription cancellations
Riportato dall'IA Immagine generata dall'IA
Adobe has agreed to a $75 million settlement with the US Department of Justice to resolve a 2024 lawsuit alleging that the company made it hard for customers to cancel subscriptions. The deal includes another $75 million in free services for qualifying customers. Adobe denies any wrongdoing but says it has improved its processes.
The Entertainment Software Association has spoken out against a proposed consumer protection law in California that would require game companies to offer offline versions, patches, or refunds when online services end.
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The consumer rights group Stop Killing Games has joined efforts against age verification requirements in gaming and online services. It argues these measures threaten game preservation and community projects without addressing root causes of harm.
Una famiglia di Bahia è stata rimossa da un volo Air France da Parigi a Salvador dopo una disputa su un sedile rotto in classe business. L’incidente è avvenuto il 14 gennaio 2026 all’aeroporto Charles de Gaulle, con intervento della polizia. Rivendicano una perdita di R$100.000 e intendono fare causa alla compagnia aerea.
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Hong Kong’s Consumer Council has called on businesses to improve services for elderly customers after receiving more than 9,200 complaints over the past three years. The number peaked at 3,827 in 2024. One case involved a woman who spent hundreds of thousands of Hong Kong dollars on beauty treatments.
The French government plans to close the Institut national de la consommation (INC) and sell its magazine “60 Millions de Consommateurs” as part of the 2026 budget, according to a collective tribune. This independent media outlet, dedicated to consumer defense, is seen as a democratic pillar at risk from this measure. Political, union, and associative figures warn of threats to citizen information and protection.
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La Banca Centrale del Brasile ha abbandonato i piani per regolamentare Pix Parcelado a breve termine, dopo ritardi precedenti. La decisione è stata annunciata il 4 dicembre al Forum Pix a Brasília. Sebbene le banche possano continuare a offrire il servizio, il nome 'Pix Parcelado' è stato vietato.
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