Consumer Rights
Profeco investigates irregularities in BTS ticket sales in Mexico
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The Federal Consumer Protection Agency (Profeco) has opened an investigation into Ticketmaster for lack of clarity in selling tickets for BTS concerts in Mexico, while President Claudia Sheinbaum diplomatically requested additional dates from South Korea's prime minister. Resale platforms like Stubhub and Viagogo face fines up to 4 million pesos for abusive practices. The high demand sold out the 150,000 available tickets in just 37 minutes.
President Claudia Sheinbaum announced that South Korea's president responded to her letter requesting additional BTS concert dates in Mexico. Meanwhile, Profeco launched proceedings against Ticketmaster for irregularities in ticket sales, potentially facing a fine of up to 5 million pesos.
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Discovery Health has taken responsibility for a claims processing error that overpaid benefits to 16,507 members, agreeing to absorb the R125-million cost instead of seeking recoveries from those affected.
Brazil's Central Bank has abandoned plans to regulate Pix Parcelado in the short term, following previous delays. The decision was announced on December 4 at the Pix Forum in Brasília. While banks can continue offering the service, the name 'Pix Parcelado' has been banned.
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Google will launch a cheaper version of YouTube Premium without music streaming in South Korea. The move follows an antitrust probe by the Fair Trade Commission and aims to enhance consumer choice. The new service will coexist with existing subscriptions.
An ICA store in Stockholm's Östermalm district has been exposed for systematically relabeling expired meat with new dates to sell it. The revelation comes from Aftonbladet's "200 sekunder" program and has sparked strong reactions among customers. The store's owner has initiated an internal investigation and apologizes for the routine failures.
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Amazon has reached a $2.5 billion settlement that could provide refunds to Prime members affected by certain practices. Eligible users can claim compensation through an online process. The agreement addresses issues related to subscription services and consumer protections.
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