Xbox Live services experienced widespread disruptions starting Sunday evening and lasting into Monday. The issues affected sign-ins, game launches, purchases, and even disc-based games on multiple Xbox consoles. Microsoft confirmed the problems were resolved around 4 p.m. PT on Monday.
The outage began on Sunday evening and impacted account sign-ins, the digital storefront, apps, and games across Xbox Series X/S, Xbox One, and Xbox 360 consoles. Players reported being disconnected abruptly even after signing in, with some unable to access paid content.
Microsoft stated that engineers were working to fix the issue, and later updates noted gradual improvements worldwide. By late Monday, the Xbox Live Status page showed services restored, including the ability to play disc-based games again.
Many users expressed frustration, particularly those who paid extra for early access to Halo: Campaign Evolved Digital Premium Edition. Several called for compensation after losing nearly a full day of access.
A Microsoft representative did not immediately respond to questions about potential reimbursements for affected players.