Current Tesla Cybertruck owners are calling for improved vehicle support following the launch of a cheaper $59,900 model that has sold out until 2027. They hope the surge in demand will prompt Tesla to prioritize Cybertruck-specific features like enhanced parking assistance and Smart Summon. While some owners express frustration over lagging software updates, others defend the truck's overall superiority.
Over the past year, Tesla has shifted focus away from the Cybertruck due to its low sales volume of around 25,000 units annually, compared to hundreds of thousands for the Model 3 and over a million for the Model Y. This change is evident in over-the-air software updates, where the Cybertruck, once first to receive new features, now lags behind. For instance, it lacks a free Autopilot driver assist feature available on other Tesla models and receives full self-driving updates later or not at all, such as the Smart Summon functionality.
The recent introduction of the $59,900 Cybertruck has generated huge demand, with orders sold out until 2027. This success has led existing owners to voice hopes for better treatment. James Burrus, a Cybertruck owner from California, shared in the Tesla Cybertruck Owners Facebook group: “Now that the $60,000 Cybertruck has people actually buying it in real numbers, it’d be nice if Tesla started treating it like a fully supported vehicle. Really hoping Tesla puts some focus on: • Better parking support that actually accounts for the Cybertruck’s size • Full, proper Summon/Smart Summon functionality for Cybertruck. Right now, it feels like the truck showed up to the party, but some of the core features didn’t. The Cybertruck is too big a success to still feel like it’s missing basic Tesla conveniences. Hopefully, this is high on the list for future updates.”
However, not all owners share this urgency. Daniel Lawrence commented that Summon is underwhelming: “Summon is… meh. I’ve used it a bit when we bought a 2026 Tesla Model X Plaid, and it’s slow. By the time it starts coming to you, you could have already walked to the car. I wish it were faster by 2-3 mph.” Aaron Crawford added: “Way ahead of the competition with much better support and constant updates to features.” Erik Moore agreed, saying: “Definitely missing smart summon. But, to me, the Cybertruck feels ahead of the rest of the vehicles.”
Many owners view the Cybertruck as superior to competitors despite the feature gaps.
