Tesla refunds drivers hit by Supercharger pricing glitch in Canada

Tesla has refunded all affected customers after a pricing error inflated Supercharger rates in Atlantic Canada earlier this month.

The glitch began around July 2 and displayed incorrect per-minute charges at stations in Prince Edward Island and parts of New Brunswick and Nova Scotia. One screenshot from Charlottetown showed rates as high as $6.00 per minute for the 180-250 kW tier.

On July 13, Tesla’s official Charging account on X announced that correct pricing would take effect at midnight that day. The company also stated it would waive all fees for sessions since July 2 without requiring individual claims.

Standard rates in the region are typically $0.25 to $0.60 per kWh. The automated refunds cover every session during the affected period at the impacted stations.

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Illustration of Tesla's new Supercharger stations across four locations with electric vehicles charging at the stalls.
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