Joshua Khane has regained access to his Microsoft Xbox account, including his digital games and baby pictures, after a public post on X drew attention to his case.
Khane's account was permanently suspended earlier this week following a security breach. Microsoft confirmed his ownership in an email but initially stated the suspension was irreversible.
After Khane shared his experience on X on July 16, the company contacted him and restored the account. He described the handling of the matter as not good and called the process a little bit shady.
Khane noted that his account was restored only because his post gained widespread attention. He expressed gratitude for the outcome but highlighted concerns about digital ownership for users without similar visibility.
