Zoox to test robotaxis in Dallas and Phoenix

Amazon's self-driving subsidiary Zoox has announced plans to begin testing its autonomous vehicles in Dallas and Phoenix. The company will start with retrofitted Toyota Highlander SUVs equipped with human safety drivers to map the cities. This expansion aims to evaluate sensor and battery performance in new environmental conditions.

Zoox, Amazon's autonomous vehicle unit acquired for $1.3 billion in 2020, revealed on Monday its intention to test self-driving technology in Dallas, Texas, and Phoenix, Arizona. The initial phase involves deploying modified Toyota Highlander SUVs with human safety drivers to create detailed maps of these areas. Over time, Zoox plans to introduce its purpose-built robotaxis in these markets.

The selection of Dallas and Phoenix allows Zoox to assess its vehicles in distinct settings. Phoenix presents challenges like extreme heat, dust, and high-speed roads, while Dallas features expansive roadways and diverse weather patterns not fully experienced in Zoox's current operational cities. To support these efforts, Zoox is establishing new depots in both locations and a command hub in Scottsdale, Arizona, for managing fleet operations, providing remote guidance, and assisting riders.

This development extends Zoox's presence to 10 U.S. cities, including Las Vegas, San Francisco, Seattle, Austin, Miami, Los Angeles, Atlanta, and Washington, DC. The company reports that its fleet has accumulated more than one million autonomous miles and transported over 300,000 riders so far.

The announcement occurs amid growing competition in the robotaxi sector. Waymo, owned by Alphabet, is expanding rapidly across the United States, and Tesla launched its Robotaxis last year, though operations remain confined to certain parts of Austin, Texas. Regulatory scrutiny is increasing, with a U.S. self-driving safety forum scheduled for Tuesday, where chief executives from Waymo, Zoox, and Aurora are anticipated to participate.

Concerns about safety persist as the technology deploys on public roads. Recent incidents include an autonomous vehicle striking a child near a school, obstructing emergency responses to a mass shooting, and Tesla vehicles involved in crashes at rates exceeding those of human drivers.

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Illustration of Tesla's unsupervised Robotaxi driving riderless through Dallas streets during launch in Texas cities Austin, Dallas, and Houston.
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Tesla launches unsupervised Robotaxi service in Austin, Dallas, and Houston

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Tesla has launched unsupervised Robotaxi rides in Austin, Dallas, and Houston, Texas, with the service expanding to Dallas and Houston on April 18. Geofenced areas are active in Houston's Jersey Village neighborhood and Dallas' Highland Park, as shown in maps shared on X. A regular customer ride was confirmed in Dallas shortly after rollout, and Tesla showcased a 360-degree view of a ride without onboard safety monitors.

Waymo launched driverless taxi operations in Dallas, Houston, San Antonio, and Orlando on February 24, 2026, bringing its total to 10 cities. The service initially opens to select riders in these areas. Meanwhile, competitor Tesla operates driverless robotaxis in zero cities.

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Tesla has begun testing its Robotaxi service in Phoenix, Arizona, using a Model Y vehicle equipped with rear camera washers and a California manufacturer license plate. The company had previously announced Phoenix as one of seven planned metro areas for robotaxi coverage in the first half of 2026.

Tesla has reported five new crashes involving its robotaxi fleet in Austin, Texas, bringing the total to 14 incidents since the service began operating in June 2025. The latest data from the National Highway Traffic Safety Administration reveals a crash rate higher than typical human drivers, amid ongoing scrutiny of the autonomous system. One earlier incident has been updated to include a hospitalization.

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Tesla's robotaxi fleet in Austin, Texas, has experienced 14 crashes in its first eight months of operation, according to federal reports. This rate equates to a collision every 57,000 miles, four times more frequent than for human drivers. The incidents include contacts with vehicles, objects, a cyclist, an animal, and a city bus, with one resulting in hospitalization.

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