香港平等机会委员会的一项研究显示，虽然超过99%的少数族裔拥有智能手机，但仅有55%的人认为政府应用的资讯用户友好。该研究敦促政府利用AI提供多语言支持并简化应用注册。
香港平等机会委员会（EOC）于周四（2026年3月26日）发布的一项研究显示，香港少数族裔群体数字设备使用率很高，但在线服务利用率有待提高。EOC主席林美霞表示：“少数族裔群体的数字使用率很高，但电子设备是否真正支持他们的日常生活，如进行交易和获取政府福利资讯，我们的研究显示还有改进空间。”香港大学研究团队于2024年7月至2025年3月期间，访谈了412名少数族裔成员，调查他们在获取公共资讯、医疗服务、社会媒体和政府应用方面的设备使用情况。研究发现，超过99%的受访者拥有智能手机并每天使用社交媒体，研究团队形容此为“普遍”水平。但仅有55%的人认为政府应用提供的资讯用户友好。超过60%的受访者已注册医院管理局的“HA Go”应用，但仅有25%用于预约挂号。近60%的受访者偏好现场预约或电话预约。林美霞呼吁政府利用人工智能提供多语言支持，并简化应用注册流程，以弥合数字鸿沟。
A Hong Kong government-funded online education portal has failed to meet user targets, with thousands of resources never downloaded or used, according to an Audit Commission report. The executive director of Hong Kong Education City told the commission that low usage stems from the city's shrinking student population. The report, released on Wednesday, highlights this as a main criticism.
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Hong Kong taxi leaders and Uber have raised concerns over a planned quota for ride-hailing vehicles, even as authorities pledge to consult stakeholders before finalizing the number.
Hong Kong's government has suspended its plan to launch legal basketball betting, citing the rise of prediction markets. Home and Youth Affairs Minister Alice Mak Mei-kuen said the decision considers local circumstances and evolving external conditions to protect public interest. Former lawmaker Doreen Kong Yuk-foon called for predicting technological influences in future policy papers.
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Hong Kong's government will allocate at least 10 per cent budget increases to innovation and technology, intellectual property, and investment promotion departments in the 2026-27 financial year, despite curbs on recurrent spending. The Environment and Ecology Bureau and public broadcaster face sharp cuts of 70 and 28 per cent, respectively. The Home and Youth Affairs Bureau will expand its civil service workforce by 16 per cent, the largest increase among all departments.