On Monday, access to online accounts at Deutsche Bank, Postbank and Norisbank was temporarily restricted. A technical glitch prevented logins, according to a Deutsche Bank spokesperson. The issues were resolved in the afternoon, though some isolated restrictions persisted.
The incident occurred on Monday, affecting the login process at the mentioned banks. Deutsche Bank, which owns Postbank and Norisbank, confirmed via a spokesperson from Frankfurt that a technical glitch was the cause. Customers were temporarily unable to access their online accounts.
The banks notified customers about the issues directly on their websites. The disruption was resolved in the afternoon, as stated by the spokesperson. However, users reported isolated restrictions, such as the need for a second login attempt.
Deutsche Bank provided no further details on the glitch. In a statement, the spokesperson said: "We ask customers for their understanding regarding the inconvenience caused." Initial reports came from several media outlets. The outage highlights the reliance on digital systems in banking, though no additional implications were disclosed.
RND/dpa
